Terms of Service
The terms that govern your use of the Crystal Care website and services.
Effective date: August 25, 2026
1. Acceptance of terms
By accessing or using the Crystal Care Medical Billing website or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site or our services.
2. Services
Crystal Care provides medical billing, coding, revenue cycle management, and related administrative services. The scope, fees, and duration of any engagement are defined in a separate written service agreement between Crystal Care and the client.
3. Use of the website
You agree to use this website only for lawful purposes and not to attempt to disrupt, reverse engineer, or gain unauthorized access to any part of the site or its systems. Automated scraping or bulk submission of our forms is prohibited.
4. Communications and SMS
By submitting a form or providing your contact details, you consent to receive calls, emails, and SMS messages from Crystal Care. Message frequency varies and messages may be recurring. Reply STOP to opt out at any time, or HELP for assistance. Message and data rates may apply. See our Privacy Policy for full disclosures.
5. Confidentiality and HIPAA
Crystal Care handles protected health information in accordance with HIPAA and applicable state law. Where required, a Business Associate Agreement governs our handling of PHI for client engagements.
6. Intellectual property
All content on this website, including text, graphics, logos, and design, is the property of Crystal Care Medical Billing and may not be reproduced without written permission.
7. Disclaimers
Website content is provided for general information only and does not constitute legal, financial, or compliance advice. The site is provided “as is” without warranties of any kind.
8. Limitation of liability
To the maximum extent permitted by law, Crystal Care is not liable for indirect, incidental, or consequential damages arising from use of this website. Liability under any service agreement is limited as stated in that agreement.
9. Changes to these terms
We may update these Terms of Service from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.
10. Contact us
Questions about these terms? Email info@crystalebilling.com or call +1 (844) 515-2675.